Lightning
Our flagship product line with 12-month warranty coverage. Built for enterprise-grade performance and reliability.
View documentation →Thunder
High-performance computing solutions for demanding workloads. Advanced integration and scalability built in.
View documentation →Stormcloud
Cloud-native infrastructure management platform. Deploy, monitor, and scale with confidence.
View documentation →Common support topics
Browse all articles →How do I track my order?
Check your order status and tracking number using your order reference number.
Is my Lightning product under warranty?
Lightning products include a 12-month limited warranty from the date of purchase.
How do I return a product?
Returns are accepted within 30 days of delivery in original condition and packaging.
What payment methods are accepted?
We accept Visa, Mastercard, American Express, Discover, and corporate purchase orders.
What is Platinum support?
Platinum customers receive priority routing, 1-2hr response times, and a dedicated Tier 3 team.
Can I cancel my order?
Orders can be cancelled free of charge while in Pending or Processing status.
Live Chat
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Email Us
General support enquiries:
support@acmetechnologysolutionstelus.zendesk.com
Customer service:
customer_service@acmetechnologysolutionstelus.zendesk.com
Standard: 4hr | Platinum: 1-2hr
Call Us
Speak directly with our support team during business hours, Monday to Friday.
+1 (681) 271-8286
Mon–Fri 7AM–7PM